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Press Release

IBM Retail User Group Announces Plans for its 35th Annual Conference
- New President and Three Directors Elected to the Board of Directors -

STRONGSVILLE, OH – November 22, 2011 – The IBM Retail User Group announced today plans for its 35th Annual Conference to be held in Las Vegas, NV May 20 - 23, 2012, returning to the popular JW Marriott, Las Vegas Resort. The Board also announced the election of a new President and three new Board of Director members.
 
Ron Ferri is the newly elected President of the IRUG Board of Directors. As Business Process Consultant for Retail Operations at Giant Eagle, Inc., Ferri has twelve years experience as a member of the User Group. Ferri firmly believes in the value that IRUG provides in terms of networking, industry trends, education and best practices. “The IBM Retail User Group Conference has always been the must attend retail event of the year. My goal is to ensure that we continue to add value for all members both at the annual conference and throughout the year as we continue the 35 year tradition of the User Group”.
 
For the 2012 conference, in addition to key note speakers, super sessions, elective sessions, and “Birds of a Feather” sessions on compelling and relevant topics as selected by the membership, new aspects include adding an educational tract as well as offering an educational certification throughout the year.

The User Group Board of Directors also welcomes newly elected Directors Bryan Hull, Spartan Information Technology Services, Eileen Mahoney, Group VP of Retail Technology, PVH Corp and Doug Wines, Director, IT - Taco Bell.

Bryan Hull is a welcome addition to the Board of Directors, with over 25 years of experience in the retail industry. As Manager of Retail Technology Services at Spartan Stores, Inc. located in Grand Rapids Michigan, his current responsibilities include the deployment, integration and support of retail systems in both the corporate owned operations and independent customers.

Eileen Mahoney, Group VP of Retail Technology, PVH Corp brings to the IRUG board a wealth of senior level retail IT experience. Eileen was the CIO at Barnes & Noble College Bookstores, Inc. Chief Information Officer - Petrie Retail and Vice President - Information Systems & End User Computing - R. H. Macy's and Company to mention a few.

Doug Wines, Director, IT - Taco Bell; brings a fresh look to the board and IRUG from the hospitality segment of retail systems. His current responsibilities include development, implementation and support of consumer facing technologies for the Taco Bell Brand. He has served as VP of Information Technology - Data Impact, Sr Manager, Project Development - First American Title, and President - Cobalt Data. The board is looking forward to working with Doug going forward.
 
Highlights of the 34th Annual Conference - Over 400 retailers, IBM solutions providers and IBM retail experts attended the 34th annual conference in May 2011 in Orlando, FL, which showcased the retail industry’s latest ideas, experiences and best practice IT strategies for difficult economic times. The annual conference brought together an impressive group of retail professionals and featured key note presentations by leading retailers and industry experts, and saw a jump of over 20% in retail attendance from the previous year, demonstrating the importance this Conference has for its members.

The Conference included six main tent presentations, two super sessions, 34 elective sessions presented by Retail Members, Associate Members, and IBM, which addressed a large spectrum of topics selected by the members through an intense survey process and over 60 exhibits by Associate Members, presenting the latest retail solutions in their booths.

About the IBM Retail User Group - The IBM Retail Users Group has, for over thirty five years, provided a platform for hundreds of retailers, IBM and IBM Business Partners to advance retail systems technology. One of the last of the “true” User Groups, it is owned and run by the representatives of over 300 Retail companies that make up it’s membership. The group focuses on advancing the state of the art of retail technology for all aspects of the retail enterprise. It is an independently-run, mutual benefit organization of IBM store system users, and providers of retail solution products and services.

The 35th Annual Conference of the IBM Retail User Group will be May 20-23, 2012 at the JW Marriott Resort & Spa, Las Vegas, NV – be sure to mark your calendar and plan to be there for this must attend 2012 retail event.

For more information, please visit www.ibmretailug.org or contact: Deb Jones, VP Administration, (440) 238-5880, or e-mail issug@roadrunner.com


Press ReleaseThe IBM Retail User Group Congratulates Duane Reade, Retail Tech,
RTC Group and Agilysys - Winners of the 2011 Retail Innovation Award


STRONGSVILLE, OH – June 30, 2011– The IBM Retail User Group announced Duane Reade as the winner of the 2011 Retail Innovation Award.  This prestigious award, accepted by Richard Gilbert, Director of Store Systems, was presented at the User Group’s 34th annual conference in Orlando, FL - May 15 -18, 2011.  The Innovation Award carries special meaning because the winner is chosen by the winner’s peer group – the membership of the organization.  The innovative solution provider Retail Tech jointly with RTC Group, and Agilysys, Inc. were also honored with the 2011 Retail Solution Innovation Award. 
 
Duane Reade needed to replace hardware and software to comply with the parent company directive to interface to a common pharmacy solution, in a limited span of time, with a limited budget.  The innovative solution also contained one of the first two pharmacy chain implementations of the government backed Medagate Program.
 
The award recognizes a retail member and their solution provider with an innovative solution that demonstrates a sustainable competitive advantage through the application of a unique, not easily copied process, business model or software. The solution provider for the winning retailer is also honored with a Retail Innovation Award.  Innovation has been driving competitive advantage in retail; however, in these times of rapid change it has never been more important. 
 
Judging criteria is based on creativity and uniqueness with the ability to enhance retail: consumer experience, reducing the cost of doing business, speed up the processes and achieving a competitive advantage.  “At Duane Reade, we were pleased to have been chosen as the Innovation Award winner for 2011”, said Richard Gilbert, Director of Store Systems.  “We fully understand the honor it brings to our organization and exemplifies our continued endeavors to improve the customer experience.”
 
The IBM Retail User Group Board of Directors also congratulates MIGROS Switzerland, and its Solution provider(s) BIZERBA GmbH, IBM, S3 Italy (IBM Subsidiary) - HMV Canada Ltd. and its solution provider STJ Retail – and Stage Stores along with its solution provider Cornell-Mayo  Associates for being selected finalists’ for the 2011 “Retail Innovation Award”.
 
About the IBM Retail User Group
The IBM Retail Users Group has, for over 34 years, provided a platform for hundreds of retailers, IBM and IBM Business Partners to advance retail systems technology.  One of the last of the “true” User Groups, it is owned and run by the representatives of over 300 Retail companies that make up it’s membership.  The group focuses on advancing the state-of-the-art of retail technology for all aspects of the retail enterprise.  It is an independently-run, mutual benefit organization of IBM retail solution users, and providers of support products and services.

 


Press Release

IRUG Provides Multipurpose Conference Mobile App at 34th Annual Conference Developed through Partnership with CrowdCompass

March 29, 2011 – Strongsville, OH – The IBM Retail User Group, the leading independent association of U.S. and international IBM retail systems users, and business partners today announced their development partnership with CrowdCompass to provide a multiplatform mobile app for attendees to use at the 34 th Annual IRUG Conference May 15 to 18 in Orlando, Fl.

This mobile app showcases the 2011 theme of the conference, “Tools to Captivate the Connected Customer”, which will focus on emerging mobile retail solutions to captivate the increasingly mobile and technologically savvy customer of the 21st century.

The mobile app, which is free to download, provides IRUG Conference attendees a single, easy to use tool to access the full conference agenda, announcements, conference messaging, social media, Twitter feeds, interactive maps and other rich content, using vivid graphics and hyperlinks. Since the app and its content are saved directly on each phone, access to vital information is never interrupted even when WiFi or Cell internet is intermittent or unavailable.

“Mobile technology has staggering potential to change the way we work and shop, but the retail industry has no time for technology that will fail when they need it most,” said Tom Kingsley, CEO of CrowdCompass. “We’re excited to show IRUG members how new solutions can be both reliable and on the cutting-edge. While some mobile apps at events are notorious for not functioning under low connectivity or while downloading updates, CrowdCompass apps never impede access to vital information.”

“Every year our conference connects a range of vendors with retailers determined to find the right IBM technology solutions for their business. However, these retailers can have wildly divergent needs, making it a challenge for attendees to make the right connections,” said Michael Sachar, President of IRUG. “The 2011 IRUG Conference Mobile App makes effective community building and deal making easier with integrated communication and reference tools.”

“Printouts and websites just don’t cut it anymore at trade shows, and IRUG understands this trend,” said Matthew Donegan-Ryan, VP of sales and marketing at CrowdCompass. “Now that IRUG has integrated a CrowdCompass app, vendors and retailers can engage each other more deeply before, during and after the conference.”

The 34 th Annual IRUG Conference Mobile App can be downloaded by searching for “CrowdCompass” on the iTunes Store or Android Market or directing your device browser to http://j.mp/irug2011. The link will automatically detect your device and download the appropriate app. The same link will redirect unsupported platforms to a website with the same content as on the app.

For more information on the app, stop by the CrowdCompass conference booth or visit www.crowdcompass.com.

The 34 th Annual IRUG Conference will take place from Sunday, May 15 to Wednesday, May 18 at the Omni Orlando Resort at ChampionsGate in Orlando, Fla. To register, please visit www.ibmretailug.org/conference.

About CrowdCompass

CrowdCompass develops and delivers leading-edge mobile device solutions for the global event and meeting market. The CrowdCompass Event Experience Platform TM is a complete platform to create and publish mobile apps used to plan, navigate and follow-up on events such as tradeshows, conferences and corporate meetings. CrowdCompass gives event organizers a competitive edge to produce better events than ever before.


Press Release

The IBM Retail User Group

Roundy’s Supermarkets, Inc. and Balance Innovations
Win 2010 Retail Innovation Award

 
 
STRONGSVILLE, OH – May 18, 2010 – The IBM Retail User Group announced Roundy’s Supermarkets, Inc. as the winner of the 2010 Retail Innovation Award. This prestigious Award was presented at the User Group’s 33rd annual conference in San Antonio, TX - April 25-28, 2010. The Innovation Award carries special meaning because the winner is chosen by the winner’s peer group – the retail membership of the organization. The innovative solution provider, Balance Innovations, was also honored with the 2010 Retail Solution Innovation Award.
 
Roundy’s Supermarkets’ project, the “Automation of Self-Checkout Balancing”, entailed the installation of the vbScout self-checkout management solution in 90 Roundy’s Supermarkets locations. vbScout makes the management and monitoring of the self-checkout units more efficient. The goals of the project were to standardize self-checkout balancing practices and to reduce bookkeeping time while keeping units available to customers during business hours.
 
The IBM Retail User Group Board of Directors also congratulates MIGROS Switzerland, and their Solution provider(s) BIZERBA GmbH, IBM, S3 Italy (IBM Subsidiary) - Michaels Stores, Inc. and solution provider Vertex Inc. – and Stage Stores along with their solution provider Cornell-Mayo Associates for being selected finalists’ for the 2010 “Retail Innovation Award”.
 
About the IBM Retail User Group
The IBM Retail Users Group has, for over thirty years, provided a platform for hundreds of retailers, IBM and IBM Business Partners to advance retail systems technology. One of the last of the “true” User Groups, it is owned and run by the representatives of over 300 Retail companies that make up it’s membership. The group focuses on advancing the state of the art of retail technology for all aspects of the retail enterprise. It is an independently-run, mutual benefit organization of IBM retail solution users, and providers of support products and services.


Press Release

The IBM Retail User Group

Bob L. Martin Awarded Lifetime Innovation Award

at IBM Retail User Group Conference

 July 12, 2007 – Strongsville, OH – Bob Martin , Independent Business Executive and former President and CEO Wal-Mart International, serves on the Boards of Directors of several public companies and private institutions.

The IBM Retail User Group awarded Mr. Martin a Lifetime Innovation award at their 30 th Annual Conference at the J. W. Marriott Resort in Las Vegas .

Mr. Martin has been at the forefront of retail Innovation for over three decades and continues to lead the way in the use of technology to allow retailers to be more competitive and innovative. As a retail executive he has led the teams that found innovative ways to use technology to improve customer service, reduce IT costs and go global. Bob led the teams that changed the game of retail and defined the way it would be played. Mr. Martin is quick to point out that he did not do this alone, however he was the visionary catalyst that allowed his teams to successfully do things no one else had been able to do.

Mr. Martin was one of the founders of the IBM Retail User Group in 1977. In 1973, Mr. Martin saw the value in an integrated Point of Sale system and installed the very first IBM Retail Point of Sale System when he was CIO of Dillard’s Department Store.

About the IBM Retail User Group:

The IBM Retail User Group has, for thirty one years, provided a platform for hundreds of Retailers, IBM and IBM business partners to advance retail technology. Jointly, the group advanced the development of IBM POS and retail solutions to the resolution of common business problems and established a working partnership for mutual benefit.  The representations includes all segments of the retail industry including Department Stores, Specialty Stores,  Grocery, Drug, Food Service, Hospitality and many others. The User Group, a mutual benefit organization of IBM retail solutions users; owned and operated by the retail member companies is a forum for the open exchange of ideas and innovation without the pressures of sales and marketing.


Board of Directors Announces New Branding –

“IBM Retail User Group”

The Board of Directors of the IBM Store Systems User Group is extremely pleased to announce that the organization’s name has been officially changed to the “IBM RETAIL User Group”.

As we all know, the one constant is change. As retailers, IBM professionals, and IBM business partners, we adjust the dial every day to pilot our strategies through the latest vagaries of the change that drives us. The User Group is no different. We must maintain our relevance to our members in order to achieve the stated goals of the organization.

We will soon be celebrating our 30th year…30 years and many changes. The time is right for a new look—a new brand.

In keeping pace with the dynamics of the retail industry, the time is right to expand the focus of the association to incorporate and integrate all the elements of IBM retail including: Websphere, Linux, I-series, host and enterprise systems, and other solutions and services. The name of the group is changing to “IBM Retail User Group” to reflect the new focus of the retail association and the expanded education and networking environment.

A Short History…
Early users of IBM’s 3650 RSS founded the IBM Store Systems User Group in 1977. The organization consisted of a small group (6 to be exact) of department store retailers, pioneer users of IBM POS, and IBM retail system professionals. The original name was “IBM RSS Users Group”. They met in the fall and spring to discuss mutual problems, share solutions, and learn from each other, to derive the most benefit from their POS investment.

As the organization grew, adding specialty, supermarket, and hospitality retailers to their ranks, their focus broadened to include the diversified POS platforms represented. It was this diversification, and the introduction of the PC that lead to the inclusion of associate members--IBM business partners, broadening to total store solutions. Today retailers, IBM, IBM business partners, and several Retail Professional groups comprise the membership.

The User Group has served its purpose well for three decades under a variety of names, the longest-standing being “IBM POS Users Group”. In 2000, in recognition of the rapidly-changing store environment, we changed the name to “IBM Store Systems User Group”. And in the past 3-4 years, our annual conference agenda has reflected the broadening scope of retail, as we introduced topics like e-commerce, Linux, and RFID.

The term “store” can no longer effectively define what we do. We moved a long time ago from Point-of-Sale to Point-of-Service and further to Point-of-Contact. The reality of today’s retail industry is a broader more consumer-focused, interdependent environment working together to effectively meet customer expectations. All the elements of the retail enterprise—stores, merchandising, operations, logistics, financial, e-commerce, et al—are interconnected through technology and the IS infrastructure that supports it.

You will see our new branding as we migrate to this broadened scope. We are all excited to be part of the changing face of our organization and hope that you will join us in the journey.


IBM Retail User Group
8421 Lorraine Drive
Strongsville, OH 44149
Phone: (440) 238-5880 Fax: (440) 238-6698
email: issug@roadrunner.com