37th Annual Conference
May 18-21, 2014
Renaissance Orlando at SeaWorld®

Orlando, FL

Announcing the IRUG 37th Annual Conference Mobile App!

For iPhone (plus iPad & iPod Touch) and Android phones: visit your App Store or Google Play on your device and search for IRUG 2014

For All Other Phone Types (including BlackBerry and all other web browser-enabled phones):  While on your smartphone, point your mobile browser to http://m.core-apps.com/irugac2014 or scan the QR code! From there you will be directed to download the proper version of the app for your particular device, or on some phones, bookmark this page for future reference.


Renaissance Orlando at SeaWorld®

6677 Sea Harbor Drive
Orlando, FL 32821
Phone: 407-351-5555



Register online  (if you are not a member, please register on this site first) or if you are a retailer you can download the Conference Registration form

   Mail or fax to:
      International Retail User Group
      8421 Lorraine Drive
      Strongsville, Ohio 44149
      fax: 440.238.6698

Download Registration Packets

  • Retail Packet
  • Registration Fees:
    Registration fees include all meeting materials and food and beverage for all scheduled events. Travel and hotel expenses are the responsibility of attendees.

    $ 595 per person .............. by March 21, 2014
    $ 649 per person .............. after March 21, 2014
    $ 695 per person .............. on-site registration

    Focus Groups:
    POS Application Focus Group: May 22, 2014
    Self Checkout Focus Group: May 22-23, 2014

    Toshiba Focus Group Registration Fees:
            POS Application Focus Group only ........ $150
            Self Checkout Focus Group only ........... $150
            Attend both Focus Groups .................... $275

    Register for the Focus Groups after registering for the conference.  See packets for more detail.

    2014 Hotel Accommodations and Meals:
    Room reservations and hotel charges, including food and beverage costs (except for scheduled events) are the responsibility of the attendees.

    IRUG has reserved a discounted block of rooms at the Renaissance Orlando at SeaWorld at the rate of $199. The group will receive complimentary guest room internet.

    This AAA Four Diamond property is located across from SeaWorld Orlando, and adjacent to Aquatica and Discovery Cove, minutes from the area's finest Orlando shopping, and restaurants. close to Orlando golf courses, and is within driving distance of other Orlando destinations including Walt Disney World, Universal Studios and Island of Adventure, LEGOLAND Florida, and Wet 'n Wild.

    Our group rate is $199 per night, single/double occupancy, plus tax. Group rates are available throughout the conference as well as three days before and three days after, based on availability. The Cut-Off Date for accepting reservations into this room block is Friday, April 25, 2014. After April 25th is subject to availibility. Call the Renaissance Orlando at SeaWorld® at 888-236-2427 or 407-351-5555 to make your reservation and refernce the International Users Group Conference. To reserve your room online, click on the logo below.

    The group discount is automatically entered for you.

    Airport Shuttle Service: Mears Transportation Shuttle Service is offering a discount coupon for $4 off the regular round trip price of $32. Register online and use priority code 444937019, or print off the discount coupon and present it to the Mears counter agents on Level 1 at the Orlando International Airport. Advance reservations are recommended.

    Ground Transportation:

    Taxis are available on both the A and B sides of the Main Terminal, on the Ground Transportation Level 1. Estimated taxi fare is $40 (one way)

    Meal Tickets:
    Meal tickets for the banquet, lunches and other events are available for spouses or others who would like to attend these functions. Tickets can be purchased at the User Group's registration desk.

    Conference Attire: 
    Business casual attire is appropriate for all functions. You may also wish to bring a sweater or jacket (meeting rooms are often a little cool).

    Cancellation Policy:
    All cancellations must be received in writing. A complete refund of registration fees will be issued if received by April 7, 2014. A 50% refund between April 7th and May 15th. No refunds after May 15th, however, replacements for registrants may be made at any time without penalty.

    Membership dues and all conference fees must be paid prior to attending the conference.

    On-Site Activities

    CONFERENCE CHECK-IN – Upon check in, you will receive your conference materials and identification badge, which is required to be worn at all conference activities. The Registration Desk will be located in the conference center outside the Grand Ballroom and will be staffed in this location throughout the conference. You are able to check in beginning Sunday afternoon at 4:00 pm.

    We are excited about the upcoming annual conference and look forward to sharing the many opportunities it presents with you. See you in Orlando!

    International Retail User Group
    8421 Lorraine Drive
    Strongsville, OH 44149
    Phone: (440) 238-5880  Fax: (440) 238-6698
    email: djones@intrug.org