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Sunday
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Tuesday
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Wednesday
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Thursday
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Friday
| Monday, April 26, 2010 |
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7:30 AM -
8:00 AM
Continental Breakfast
sponsor: VeriFone
7:30 AM -
8:30 AM
Registration
8:00 AM -
8:10 AM
Welcome
speaker: Kelly Hewitt, President
8:10 AM -
8:30 AM
IBM Executive Perspectives
speaker: Steve Ladwig, General Manager, IBM Retail Store Solutions
8:30 AM -
9:00 AM
Redefining Customer Service
speaker: Ron Ferri, Business Process Consultant - Retail Operations, Giant Eagle
9:00 AM -
9:30 AM
Technology Trends for Retail 2010
speaker: Jeff Roster, Research Vice President, Gartner, Inc.
9:45 AM -
11:00 AM
Super Session A - Mobile Retail Management
speaker: Motorola
9:45 AM -
11:00 AM
Deep Dive Session A - WIC Electronic Benefit Transfer ? Are you ready for national expansion?
11:00 AM -
11:45 AM
Refreshment Break in Exhibit Hall
sponsor: Seamark
11:00 AM -
1:30 PM
Exhibit Hall Open
12:00 PM -
1:00 PM
Lunch in Exhibit Hall
sponsor: Cornell-Mayo, ACI Worldwide
1:30 PM -
2:45 PM
Deep Dive Session B - Coupon Hoedown
1:45 PM -
2:30 PM
Elective Sessions A
2:45 PM -
3:30 PM
Elective Sessions B
3:00 PM -
4:15 PM
Deep Dive Session C - Reach for the Clouds, Partner
speaker: ARTS
3:45 PM -
4:30 PM
Elective Sessions C
4:30 PM -
6:30 PM
Refreshment Break in Exhibit Hall
sponsor: Clarity
4:30 PM -
6:30 PM
Exhibit Hall Open
7:00 PM -
9:30 PM
Western Banquet
sponsor: Fujitsu, Honeywell
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IBM Retail User Group
8421 Lorraine Drive
Strongsville, OH 44149
Phone: (440) 238-5880 Fax: (440) 238-6698
email: issug@roadrunner.com
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